# FAQ (Common Problems)

1. **Not able to connect USB Devices to WSL.**

    Some companies have a corporate policy to prevent usbipd from being able to attach a USB device to WSL. This will typically show up either at the time of performing usbipd bind or usbipd attach. Please work with your IT department to allow the group policy on your working machine to enable this.
2. **Not able to flash the images.**

> 
> 
> Check if the device is in EDL mode. On a BASH terminal (either outside the IDE or in VSCode Terminal) run the command lsusb and ensure that your device is visible as a USB device in QDL mode as follows:
> 
> 
> `Bus 002 Device 002: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode)`
3. **Device shows up in lsusb, still at the time of flashing the device, errors are see in the terminal notifying that QDL has no permissions to access the device.**

    Most likely reason for this issue is that user is not part of plugdev user group.

    Ensure that you are in plugdev user group. Search for keyword **plugdev** on the following page and follow the instructions to add yourself to plugdev group ([https://developer.android.com/studio/run/device](https://developer.android.com/studio/run/device)).
4. **Issues when setting up the host environment (Tools download and install in the Getting Started Stepper)**

> 
> 
> - Tools installation requires user to enter their SUDO password in the VSCode Terminal window. Please check. If VSCode Terminal is not visible, then go to VSCode–>View–>Terminal.
>     - A very small class of users have reported an issue where APT Install fails due to an error like “Conflicting values set for option Signed-By regarding source”. This error is similar to [https://askubuntu.com/questions/1156409/conflicting-values-set-for-option-signed-by-regarding-source](https://askubuntu.com/questions/1156409/conflicting-values-set-for-option-signed-by-regarding-source) and can be rectified by removing one of the files where the conflicting GPG asset is found.

Last Published: Oct 22, 2025

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