# Contact Us Should you encounter any service interruptions, unexpected issues, or require assistance while using Qualcomm SERDES Checker, feel free to contact us at [serdeschecker.support@qti.qualcomm.com](mailto:serdeschecker.support%40qti.qualcomm.com) for any help you may need. ## Support Email [serdeschecker.support@qti.qualcomm.com](mailto:serdeschecker.support%40qti.qualcomm.com) ## What to Include in Your Support Request When contacting support, please include: - Job ID (if applicable) - Description of the issue - Steps to reproduce the problem - Any error messages received - Screenshots (if relevant) Last Published: Aug 04, 2026 [Previous Topic What is simulation validation?](https://docs.qualcomm.com/bundle/publicresource/80-99775-1/topics/serdes-checker_faq.md) [Next Topic Qualcomm® PDN Checker Reference Guide](https://docs.qualcomm.com/bundle/publicresource/80-99775-1/topics/index_pdn-checker.md)