# Request assistance with SERDES Checker Should you encounter service interruptions, unexpected issues, or need assistance while using Qualcomm SERDES Checker, contact [serdeschecker.support@qti.qualcomm.com](mailto:serdeschecker.support%40qti.qualcomm.com) for help. ## What to include in your support request When contacting support, include: - Job ID (if applicable) - Description of the issue - Steps to reproduce the problem - Any error messages received - Screenshots (if relevant) Last Published: Oct 19, 2026 [Previous Topic What’s simulation validation?](https://docs.qualcomm.com/bundle/publicresource/80-99775-1/topics/serdes-checker_faq.md) [Next Topic Qualcomm® PDN Checker Reference Guide](https://docs.qualcomm.com/bundle/publicresource/80-99775-1/topics/index_pdn-checker.md)